Privacy policy
Data protection declaration
Unless stated otherwise below, the provision of your personal data is neither
legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to
provide your data. Not providing it will have no consequences. This only applies as long as the processing
procedures below do not state otherwise.
“Personal data” is any information relating to an identified or
identifiable natural person.
Server log files
You can use our websites without submitting personal data.
Every time our website is accessed, user data is transferred to us or our
web hosts/IT service providers by your internet browser and stored in server log files. This stored data
includes for example the name of the site called up, date and time of the request, the IP address,
amount of data transferred and the provider making the request. The processing is carried out on the
basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our
website as well as improving our services.
Contact
Responsible person
Contact us at any time. The contact
details of the person responsible for data processing can be found in our legal notice.
Proactive contact of the customer by e-mail
If you make contact with us proactively via email, we shall collect your
personal data (name, email address, message text) only to the extent provided by you. The purpose of the
data processing is to handle and respond to your contact request.
If the initial contact serves to implement pre-contractual measures (e.g.
consultation in the case of purchase interest, order creation) or concerns an agreement already concluded
between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.
If the initial contact occurs for other reasons, this data processing takes
place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in
handling and responding to your request. In this case, on grounds relating to your particular
situation, you have the right to object at any time to this processing of personal data concerning
you and carried out on the basis of Article 6(1)(f) GDPR.
We will only use your email address to process your request. Your data will
subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further
processing and use.
Collection and processing when using the contact
form
When you use the contact form we will only collect your personal data (name,
email address, message text) in the scope provided by you. The data processing is for the purpose of making
contact.
If the initial contact serves to implement pre-contractual measures (e.g.
consultation in the case of purchase interest, order creation) or concerns an agreement already
concluded between you and us, this data processing takes place on the basis of Article 6(1)(b)
GDPR.
If the initial contact occurs for other reasons, this
data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding,
legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation, you have the
right to object at any time to this processing of personal data concerning you and carried out on the
basis of Article 6(1)(f) GDPR. We will only use your
email address to process your request. Finally your data will be deleted, unless you have agreed to further
processing and use.
Customer
account Orders
Customer account
When you open a customer account, we will collect your personal data in the
scope given there. The data processing is for the purpose of improving your shopping experience and
simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with
your consent. You can withdraw your consent at any time by contacting us without affecting the legality of
the processing carried out with your consent up to the withdrawal. Your customer account will then be
deleted.
Collection, processing, and transfer of personal data in
orders
When you submit an order we only collect and use your personal data insofar
as this is necessary for the fulfilment and handling of your order as well as processing of your
queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will
prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR
and is required for the fulfilment of a contract with you.
Your data is transferred here for example to the shipping companies and
dropshipping providers, payment service providers, service providers for handling the order and IT
service providers that you have selected. We will comply strictly with legal requirements in every case.
The scope of data transmission is restricted to a minimum.
Advertising
Use of your email address for mailing of newsletters
We use your email address outside of contractual processing exclusively to send
you a newsletter for our own marketing purposes, if you have explicitly agreed to this. The processing will
be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at
any time without affecting the legality of the processing carried out with your consent up to the
withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or
by contacting us. Your email address will then be removed from the distributor.
Your data will be forwarded to a service provider for email marketing in the
course of order processing. It will not be forwarded to other third parties.
Shipping
companies Merchandise
management
Forwarding of your email address to shipping companies for information
on shipping status
We forward your email address to the shipping company in the course of
contractual processing, if you have explicitly agreed to this in the order process. The forwarding is for
the purpose of informing you by email on the shipping status of your order. The processing will be carried
out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by
contacting us or the transport company without affecting the legality of the processing carried out with
your consent up to the withdrawal.
Use of an external merchandise management system
We use a merchandise management system in the course of order processing for the
purposes of contractual processing. For this purpose your personal data as collected in the course of the
order will be sent to
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
Payment service
providers
Use of PayPal
All PayPal transaction are covered by the PayPal
Data Privacy Statement. You can found this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en
Use of PayPal Express
Our website uses the payment service PayPal Express from PayPal (Europe)
S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; "PayPal").
The processing of data enables us to offer you the option of paying via the
PayPal Express payment service.
To integrate this payment service it is essential that PayPal collects, stores,
and analyses data when you access the website (e.g. IP address, device type, operating system, browser type,
device location). Cookies may be used for this purpose. Cookies allow your internet browser to be
recognised.
The processing of your personal data is based on Art. 6
para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of
different payment methods. On grounds relating to your particular situation, you have the right
to object at any time to this processing of personal data concerning you.
By selecting and using "PayPal Express", the data required for payment
processing will be submitted to PayPal to execute the agreement with you using the selected payment method.
The data is processed on the basis of Article 6(1)(b) GDPR.
Further information on data processing when using the Paypal Express payment
service can be found here in the associated data privacy policy.
Cookies
Our website uses
cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet
browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s
operating system. This cookie contains a characteristic character string which allows the browser to be
clearly identified when the website is called up again.
Cookies
will be stored on your computer. You therefore have full control over the
use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified
before the setting of cookies and you can decide whether to accept this setting in each individual case as
well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already
been saved may be deleted at any time. We would, however, like to point out that this may prevent you from
making full use of all the functions of this website.
Using the links below, you can find out how to manage cookies (or deactivate them,
among other things) in major browsers:
Chrome
Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
technically necessary cookies
Insofar as no other
information is given in the data protection declaration below we use only these technically necessary
cookies cookies to make our offering more user-friendly, effective and secure. Cookies also allow our
systems to recognise your browser after a page change and to offer you services. Some functions of our
website cannot be offered without the use of cookies. These services require the browser to be recognised
again after a page change.
The use of cookies or comparable technologies is carried out on the
basis of Art. 25 para. 2 TTDSG. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to
our largely justified interest in ensuring the optimal functionality of the website as well as a
user-friendly and effective design of our range of services.
You have the right to veto this processing of your personal data according
to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Plug-ins
Use of social plug-ins via “Shariff”
Our website uses social network plug-ins. We use data protection-compliant
“Shariff” buttons to ensure that you retain control over your data.No connection is made to the social
network servers and no data submitted without your explicit consent. “Shariff” was developed by specialists
at the computer magazine c't. It enables more personal privacy in the network and replaces the usual social
network "share" buttons. You can find more information on the Shariff project here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.
When you click the buttons a pop-up window appears, allowing you to log on with
the relevant provider using your data. It is only after you actively login that a direct connection to the
social network is set up. By logging in, you give your permission for the transfer of your data to the
respective social media provider. At this time, information such as your IP address and which websites you
have visited is transmitted. Should you be connected simultaneously with one or more of your social network
accounts, the information collected is also assigned to your corresponding profiles. Therefore, you can only
prevent this assignment by logging yourself out before visiting our website and before activating the button
for your social media accounts. The social networks listed below are integrated with the “Shariff” function.
You can find more detailed information on the scope and purpose of collection and use of the data, your
associated rights and options for protecting your privacy in the provider’s privacy policy via the
link.
Facebook by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2,
Ireland):
https://www.facebook.com/policy.php
Your data may be transmitted to the
USA. For the USA, no adequacy decision from the EU Commission is available. For the USA, no adequacy
decision from the EU Commission is available.The data transfer takes place, among other things, on the basis
of standard contractual clauses as suitable guarantees for the protection of personal data, which can be
viewed at: https://www.facebook.com/legal/EU_data_transfer_addendum.
Instagram by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2,
Ireland) https://help.instagram.com/155833707900388.
Your data may be transmitted to the USA. For the USA, no adequacy decision from the
EU Commission is available. For the USA, no adequacy decision from the EU Commission is available.The data
transfer takes place, among other things, on the basis of standard contractual clauses as suitable
guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
Use of YouTube
Our website uses the function for
embedding YouTube videos by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland;
"YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA
94043, USA; "Google").
This feature shows YouTube videos in an iFrame on the website. The option
"advanced privacy mode" is enabled here. This prevents YouTube from storing information on visitors to the
website. It is only if you watch a video that information is transmitted to and stored by YouTube. Your data
may be transmitted to the USA. For the USA, no adequacy decision
from the EU Commission is available.
The data processing is carried out on the basis of Article 6(1)(f ) GDPR due to
our legitimate interest in the needs-based and targeted design of the website. On grounds
relating to your particular situation, you have the right to object at any time to this processing
of personal data concerning you and carried out in accordance with Article 6(1)(f)
GDPR.
Further information on the data collected and used by YouTube and Google and
your associated rights and options for protecting your privacy can be found in YouTube’s privacy policy (https://www.youtube.com/t/privacy).
Rights of persons affected and storage duration
Duration of storage
After contractual processing has been completed, the data is initially stored
for the duration of the warranty period, then in accordance with the retention periods prescribed by law,
especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to
further processing and use.
Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according
to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data
portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to
processing for the purposes of direct marketing, according to art. 21 (1) GDPR.
Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to art. 77
GDPR if you believe that your data is not being processed legally.
You can lodge a complaint with, among others, the supervisory authority
responsible for us, which you may reach at the following contact details:Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219
Besuchereingang: Puttkamerstr. 16 – 18 (5.
Etage)
10969 Berlin
Tel.: +49 30 138890
Fax: +49 30 2155050
E-Mail: mailbox@datenschutz-berlin.de
Right to object
If the data processing outlined here is based on our legitimate interests in
accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation
to object at any time to the processing of your data with future effect.
If the objection is successful, we will no longer process the personal data,
unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or
rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal
claims.
last update: 10.01.2022