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FAQ

Your most frequently asked questions and our answers

MAGLashes are magnetic lashes without glue.
Your natural lashes are gently secured between the lash band and the MiniMAG using small magnets (sandwich principle).
No adhesive is needed – application is fast, gentle, and the lashes are reusable.

A step-by-step guide can be found under Application & Care and in our Instagram highlights.

No.
The magnets consist almost entirely of iron and contain no nickel.
Are the magnets safe?
Yes. The magnets contain no nickel and are dermatologically tested.
When used correctly and removed with care, MAGLashes are a very gentle alternative to lash glue or extensions.
We ourselves have been wearing MAGLashes every day for years – our natural lashes are healthy.

MAGLashes are dermatologically and ophthalmologically tested!

Yes. They are not only dermatologically tested (skin-friendly, including for sensitive eyes), but also ophthalmologically (eye doctor) tested.
You can find a corresponding certificate under each variant product.
For further questions about the test study, feel free to contact us.

Yes, absolutely.
MAGLashes are suitable for daily use. Of course you can also wear them less frequently, e.g. only for special occasions. Whatever you prefer.
How long do MAGLashes last?
That depends on the model, care, storage, and handling:

  • Real hair models: approx. 2–4 months with daily use.
  • Vegan models: approx. 1–3 months with daily use.
  • MiniMAGs: wear parts, can be reordered separately

ATTENTION: Your first pair of MAGLashes often lasts a little shorter, as you are still practising with them at the beginning, approx. 1 month.

No, they are not intended for that.
Please remove them before going to sleep, as:

  • MiniMAGs can get lost
  • the lashes can bend
  • there is a risk of injury

Yes – when applied correctly, they can handle a great deal.

  • Wind & weather
  • Fitness, running, cycling
  • Roller coaster rides etc.
  • Combat sports (risk of injury)

After heavy sweating, we recommend a gentle cleaning.

Yes.
By the pool, at the beach or in the snow – no problem. But please don't use them while diving or doing water sports with a lot of splashing water.
Too much moisture and heat can affect the structure.
By the way, you can also pass through airport security checks without any worries. Nothing will beep and the magnets won't be flagged as "dangerous goods" or anything like that.

No. You can, but don't have to.
If you want to use mascara, always apply it BEFORE putting on the MAGLashes, and use it sparingly.
Reasons for mascara:

  • more volume
  • stabilising very fine natural lashes (we also recommend our transparent gel mascara for this)
  • slight colour intensification
  • more curl (if e.g. your natural lashes have little curl)

You can, but don't need to, draw an eyeliner beforehand either. At the beginning, it can help to conceal the transition between new (stiff) MAGLashes and your natural lash line if they're not perfectly applied yet.
Why do I sometimes see a gap between the MAGLashes and my natural lashes?
With new MAGLashes, the band is still a little stiff.
Through regular wear and gentle pre-bending, it becomes more flexible, softer and adapts better to the shape of your eye.
You can shape your MAGLashes perfectly using our magnetic LED mirror or on a (cold!) radiator pipe or other magnetic surfaces.

Of course! Magnetic lashes are perfect for a wedding. Nothing can smudge, crumble, or stick. And unlike glue, tears won't cause them to come loose – they stay securely in place thanks to the magnets.
You could wear a natural-looking pair for the ceremony and switch to a more voluminous style for the reception.

Important: practise well in advance, BEFORE your wedding day. Your make-up artist may also be able to apply the MAGLashes for you, but discuss this with her beforehand!
Order the MiniMAGs spare parts as well – don't risk a meltdown on your special day.

You can start with our starter sets. The sets are also great as a gift idea – you have everything you need and don't have to think about anything else.
Start e.g. with the "Starter Set – Nude".

Our most natural & shortest variants are:

  • NUDE
  • BLACK MOCCA NR.2

For the perfect choice, we recommend our Variant Finder.

Cateye: BLACK and COCO
Dolleye: ANASTASIA and VENUS

These are our longest and most voluminous variants.

Yes.
In theory, glasses wearers can wear all models – depending on how close the glasses sit to the eye.
Recommendations for glasses wearers:

  • NUDE
  • BERRY Premium
  • BLACK MOCCA NR.2

Contact lens wearers can of course also wear MAGLashes. We also had contact lens wearers among the participants in our dermatological and ophthalmological test studies.

The lashes get longer towards the outer corners of the eye, emphasising the outer eye area – a playful, feminine look.
Examples:

  • BLACK MOCCA
  • CATHERINA
  • BERRY Premium
  • HONEY

The lashes are almost the same length from the inner to the outer corner – for a big, wide-open look.
Examples: BEAUTY NR. 2, ANASTASIA NR.2, BILLIE

Most of our MAGLashes are vegan.
You can filter all products by "vegan" on the website.

There are still 3 lash series that are not fully vegan. In these cases, the lashes are made from animal real hair sourced in Germany (e.g. from marten or raccoon). The cleaned pelts are supplied to us from the stock of the German Hunting Association – formerly via "Fellwechsel GmbH", now renamed "Wild-Life-Style GmbH". More information and certificates can be found under the respective products.

Most MAGLashes already come with 3 magnets per lash band. New batches are ALL gradually being equipped with an optional third MicroMAG:
The 3rd central magnet is optional. We call the middle magnet "MicroMAG" – it is very small & light and is gentle on natural lashes. It can be used, but doesn't have to be.
MAGLashes hold reliably with 2 magnets as well.

  • Carefully remove residue with a damp cotton swab
  • Use a mild cleaning or disinfecting agent if needed
  • Always allow to dry completely

Detailed tips can be found under Application & Care.

Durability strongly depends on:

  • Handling & cleaning
  • Gripping the band (not the lashes!)
  • Your personal daily life with MAGLashes (travelling, sport, mask-wearing, etc.)
  • Moisture & heat
  • Sport (sweat), tears and weather (high humidity, rain)
  • Additional make-up such as (oil-based) mascara

Vegan models are slightly more delicate and require particularly gentle care.

No, we advise against it.
Trimming the lashes blunts the tips and doesn't look nice.
Trimming the lash band is not possible either, as the magnets are located at the ends of the band – you would cut them off and would no longer be able to wear or apply your MAGLashes as intended.

Prices range from €25 to €40 – depending on the variant.
Go to Shop

  • Germany: 1–3 business days
  • International: 3–10 business days

During the Christmas period (November / December), longer waiting times may occur due to the shipping service provider. We ship with DHL and Deutsche Post.

You can pay by bank transfer (prepayment), PayPal, credit card, SEPA direct debit, and Klarna.

Yes, including to:
Austria, Luxembourg, France, Spain, Canada and many more.
🌎 maglashes.com
For Switzerland & Liechtenstein:
🇨🇭 maglashes.ch
Please note: customs duties and import taxes may apply for deliveries to non-EU countries.

MAGLashes are hygiene products – returned items are disposed of.
Please avoid unnecessary returns if possible. If you are unsure about the lash band length or style, book a free BeautyCall before ordering.
Alternatives:

Information on right of withdrawal.

Yes, you can reorder the small counter-magnet pieces.
You can order a replacement box with 8–16 MiniMAGs from the shop at any time.
There are different MiniMAGs models that you can use to replenish your MAGs (Fluffy), or restyle them in colour (Colorful) and with glitter (Festival).

We restock regularly (handmade).
Updates can always be found on Instagram or via our newsletter.

Please check the FAQs first.
If your question remains unanswered, contact us with:

  • full name
  • order number
  • photo or video if applicable

Via the contact form or by email: hallo@maglashes.de

Up to 30 days after receipt, provided the item is:

  • not cut
  • not soiled
  • not damaged

Please check your order immediately upon receipt.

  • Cooperations: cooperation@maglashes.de
  • Retailer enquiries: hallo@maglashes.de
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